Privacy Policy
1. IntroductionOutside The Box IT, LLC ("OTBIT," "we," "us," or "our") is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us. By using our services, you agree to the terms outlined in this policy.
2. Information We CollectWe collect various types of information, including but not limited to: • Personal Information: Name, email address, phone number, business name, and other contact details. • Account Information: Login credentials, service preferences, and transaction history. • Payment Information: Billing details, invoices, and payment methods (processed securely by third-party providers). • Technical Information: IP address, browser type, device identifiers, and usage data collected through cookies and analytics tools.
• Mobile Information: Any data collected through mobile interactions, including SMS or mobile app usage.
3. How We Use Your InformationWe use the collected information for the following purposes: • Providing and managing IT services, technical support, and customer inquiries. • Processing transactions and managing billing. • Improving our website, services, and customer experience. • Communicating with you regarding service updates, security alerts, and support. • Complying with legal and regulatory requirements.
4. Data Sharing & DisclosureWe do not sell, rent, or trade personal information to third parties. We may share information only in the following circumstances: • Service Providers: We may share necessary information with trusted partners who assist in providing IT support, billing, and security services. • Legal Compliance: If required by law, subpoena, or government request. • Business Transfers: In case of a merger, acquisition, or sale of business assets, data may be transferred with proper safeguards.
5. Mobile information and data, including opt-in, will not be shared with third parties/affiliates for marketing/promotional purposes.
6. Data SecurityWe implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy RightsDepending on your location, you may have rights under data protection laws, including: • Access & Correction: You may request a copy of your data and correct any inaccuracies. • Opt-Out of Marketing Communications: You can unsubscribe from our emails at any time. • Data Deletion: Subject to legal obligations, you may request the deletion of your personal data.
8. Cookies & Tracking TechnologiesWe use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences in your browser settings.
9. Third-Party LinksOur website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any personal information.
10. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated "Effective Date." Continued use of our services after such changes constitutes acceptance of the revised policy.
11. Contact UsIf you have any questions about this Privacy Policy or your data privacy rights, please contact via our contact page.
Terms and conditions
1. IntroductionOutside The Box IT, LLC ("OTBIT," "we," "us," or "our") is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy and Terms and Conditions describe how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us. By using our services, you agree to the terms outlined in this policy.
2. Information We CollectWe collect various types of information, including but not limited to: • Personal Information: Name, email address, phone number, business name, and other contact details. • Account Information: Login credentials, service preferences, and transaction history. • Payment Information: Billing details, invoices, and payment methods (processed securely by third-party providers). • Technical Information: IP address, browser type, device identifiers, and usage data collected through cookies and analytics tools. • Mobile Information: Any data collected through mobile interactions, including SMS or mobile app usage.
3. How We Use Your InformationWe use the collected information for the following purposes: • Providing and managing IT services, technical support, and customer inquiries. • Processing transactions and managing billing. • Improving our website, services, and customer experience. • Communicating with you regarding service updates, security alerts, and support. • Complying with legal and regulatory requirements.
4. Data Sharing & DisclosureWe do not sell, rent, or trade personal information to third parties. We may share information only in the following circumstances: • Service Providers: We may share necessary information with trusted partners who assist in providing IT support, billing, and security services. • Legal Compliance: If required by law, subpoena, or government request. • Business Transfers: In case of a merger, acquisition, or sale of business assets, data may be transferred with proper safeguards.Mobile information and data, including opt-in, will not be shared with third parties/affiliates for marketing/promotional purposes.
5. Data SecurityWe implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy RightsDepending on your location, you may have rights under data protection laws, including: • Access & Correction: You may request a copy of your data and correct any inaccuracies. • Opt-Out of Marketing Communications: You can unsubscribe from our emails at any time. • Data Deletion: Subject to legal obligations, you may request the deletion of your personal data.
7. Cookies & Tracking TechnologiesWe use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences in your browser settings.
8. Third-Party LinksOur website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any personal information.
9. Changes to This PolicyWe may update this Privacy Policy and Terms and Conditions from time to time. Any changes will be posted on our website with an updated "Effective Date." Continued use of our services after such changes constitutes acceptance of the revised policy.
10. SMS & Mobile Communication TermsBy opting in, you agree to receive SMS-based messages regarding discussions about your account and customer service. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@otbit.com. You can opt out at any time by replying STOP.
11. Contact UsIf you have any questions about these terms and conditions, please contact via our contact page.